Our Leadership

TAS United’s leadership boasts more than 50 years of combined experience in the call center industry. As recognized telecommunication experts, TAS United has earned an industry-wide reputation for excellence in call center services.

Kevin Ryan
President

Kevin is the President of TAS United. With more than 25 years of experience in the call center industry, Kevin has worked in every facet of the telephone answering service from manufacturing call center systems to consulting and ownership. In the past 12 years alone, Kevin has successfully launched three telecommunication companies, including TAS United.

In 2010, Kevin founded Gocomm, one of the first cloud-based providers for the call center industry, which offered virtualized servers running in the public cloud. Prior to Gocomm, Kevin started JCF Communications in 2004 with the acquisition of a small day-time answering service in Austin, TX. Over the course of the next five years, JCF grew into a state-wide call center with multiple offices servicing state agencies, Fortune 50 companies, universities, and major medical networks.

As a recognized expert in the call center industry, Kevin was inducted into the National Amtelco Equipment Owners (NAEO) Hall of Fame in 2006.

Kevin holds a bachelor’s degree in Liberal Arts from Southern Illinois University in Carbondale, IL, and a master’s degree in Public Administration from the University of Illinois Urbana-Champaign, where he published his thesis on the deregulation of the telephone industry and its effects on consumer pricing.

Jay Casulduc

General Manager

Jay is the General Manager for TAS United PR in San Juan, Puerto Rico. With more than 15 years of experience in the call center industry, Jay is a third-generation owner/operator. His grandmother, Leticia Torruella, was the founder of the first telephone answering service in Puerto Rico in the 1960’s. This operation grew to 250 seats and received 300,000 inbound calls per day in the 1990’s.

Jay has also spent 20 years in the banking industry, where he became an expert in the residential mortgage field and served as the President of the PR Mortgage Banking Association. He also served as an Auditor for Peat Marwick and PepsiCo in Connecticut, USA for 5 years.

In 2019, Jay decided to return to the call center industry and is now the Head of the TAS United Puerto Rico operation as part of the company’s Spanish expansion into the bilingual Latin American markets.

Jay holds a Bachelors’ degree from the University of Notre Dame in South Bend, Indiana.

Raj Dasari

Assistant Operations Manager

Raj Dasari joined TAS United in September of 2020. He brings 15 years of Call Center Sr. Leadership experience, including his work with BPO industries in Asia Pacific, Europe, and the United Kingdom for the past 13 years. During this time, he successfully launched multiple sites and operated efficient and profitable call centers across the globe.

Raj holds an undergraduate degree in Business administration from University of Arizona, and is interested in pursuing a MBA in the future.

In his spare time, Raj enjoys traveling, listening to music, multicultural cuisines/cooking, as well as spending quality time with his “princess” Gracelyn and immediate family who live in Arizona.

What our clients are saying

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